Shipping policy
Bu Bu – BRICKshop offers delivery. nationwide via a reputable shipping company.
Specifically in this area inner city of Ho Chi Minh City Same-day express delivery service is available.
After submitting the order to the shipping company, the tracking number will be sent to the customer via email or SMS. Alternatively, customers can check the shipping status in the Orders section on the bububrick.com website.
Delivery time (for reference only)
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Inner city of Ho Chi Minh City: 1-2 business days.
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Suburbs and other provinces/cities: 3-7 business days (depending on region and shipping carrier).
Orders placed on weekends or holidays may be processed on the next business day.
Shipping fee
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Inner city of Ho Chi Minh City: Delivery fee ranges from 20,000 to 30,000 VND (or free for orders reaching the minimum value specified by the shop).
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Suburbs and other provinces/cities: The shipping fee will be applied according to the carrier's schedule.
The specific shipping fee will be displayed during the order confirmation process.
Free shipping policy
Free shipping for orders exceeding a certain value. 500,000 VND or more.
Promotional offers and free shipping will be clearly announced on the website and fanpage.
Responsibilities when delivering goods
The delivery staff will contact you before delivery.
Customers are kindly requested to check the condition of the package before accepting it. If any product is found to be damaged, incorrect, or missing, please refuse to accept it and contact the shop immediately for assistance.
After the customer has signed for receipt, Bu Bu – BRICKshop will verify that the order has been successfully delivered.
In the event of unsuccessful delivery due to reasons on the customer's side (incorrect address, refusal to accept the goods without a valid reason, etc.), the customer will bear the shipping costs for the re-delivery or return to the shop.
